Here at English Creek Farms customer service it our top priority! We strive for you to be 100% satisfied but more than that we hope you are so happy that you will share our products with your friends. If there ever comes a time that you are less than happy with our goods and services we need to know! We will do all that we can to make it right.
Shipments are sent out once a week. In the event severe weather or road conditions prohibit making the trip to town we will send your order out as soon as we can. Although we have shipping automatically estimated on the website sometimes the actual cost can vary. Should the shipping estimate be grossly over the actual cost we will happily refund the difference or you may use it as a store credit on your next purchase.